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1. What are the capacity charges for a single family dwelling?
2. What is a dwelling unit?
3. What is an Accessory Dwelling Unit (ADU)?
4. What are the capacity charges for an Accessory Dwelling Unit?
5. How do changes to existing residential structures affect capacity charges?

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1. How long does training last?
2. Who is my Trainer?
3. Will I receive a certification?

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1. What is recycled water?
2. How can recycled water be used?
3. What should I do if my sewer is backed up?
4. What are NapaSan’s responsibilities?
5. I have slow drainage through my toilets, showers, and sinks. What can I do about it?

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1. What is recycled water?
2. Who sets health standards for recycled water?
3. How can recycled water be used?
4. What will happen if children or pets come into contact with recycled water?
5. How is recycled water kept separate from potable water?
6. What are the benefits of using recycled water?
7. What is the cost of recycled water?
8. How reliable is the recycled water supply?
9. Where is recycled water available?
10. When is recycled water available?
11. Is recycled water available in the Coombsville / Milliken-Sarco-Tulocay (MST) area?

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1. What should I do if my sewer is backed up?
2. Who do I call for garbage collection service?
3. What about paint; can I pour that down the drain?
4. What are NapaSan’s responsibilities?
5. What part of the sewer am I responsible for?
6. Why do we pay sewer fees?
7. How can I get a rebate for purchasing a high-efficiency clothes washer?
8. Is there any assistance for low-income households?
9. How can I connect to an existing sewer?
10. Can I tour the wastewater treatment plant?
11. I know I shouldn’t flush old medications down the toilet; where can I take them?

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1. What is an Equivalent Dwelling Unit (EDU)?

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1. Who is responsible for sewer repairs?
2. How can I find out where a sewer problem is?
3. Sewage is backing up into my house/building through overflowing toilets, sinks, bathtubs, dishwasher, and/or washing machines. What should I do?
4. Sewage is overflowing from a cleanout or manhole onto the ground, driveway, street, etc. What should I do?
5. What is the difference between the sewer system and the storm drain system?
6. I have slow drainage through my toilets, showers, and sinks. What can I do about it?
7. I paid a plumber to repair my sewer lateral line. It turns out the problem was occurring in the public sewer line. Can I be reimbursed for my plumbing bill?
8. How do I proceed with a sewer lateral repair problem?
9. How can I avoid damage to other utilities during repairs or construction?
10. A contractor or utility worker broke my sewer lateral or sewer main line. What should I do?
11. Is there information available on the history or cleaning frequency of a sewer line?
12. There is a manhole cover in my neighborhood that rattles every time a vehicle drives over it. What can I do about it?
13. What can I do about terrible sewer odors?
14. How can I get a sewer clean-out installed?